Our goal is for you to be thrilled with the deals you got at our consignment event. It's important to note that resale items unless stated in the description as new are expected to have some wear and/or use. The Kids Kloset provides consignors with a list of quality standards by item type. This detailed list is our expectation of the quality they are consigning online. We are very strict about it. There are monetary penalties for consignors that do not follow these requirements. We take quality seriously.
You as the buyer will be able to inspect your items at the venue before leaving. We will have a safe place for you to go through the things you have purchased just like you would at an in-person sale. If you find an item that you feel has a quality issue, we will review it for you.
Please note that the requirements are that the quality must be inline with our documented guidelines. If we determine it is not within our documented guidelines, we will immediately refund the cost to you onsite through our online store. If we determine it is within our documented guidelines, the sale will not be refunded. Our documented guidelines will be available at the QC desk inside the venue.
Once you leave the pickup venue, no refunds will be provided. No exceptions.
NOTE: Items for delivery have already been inspected and approved by our team